Blenheim Palace.
Creating Guest Charters for Blenheim Palace, a World Heritage Site and home to the Dukes of Marlborough.
The Modern Agency has been chosen to produce the Guest Charter for Blenheim Palace since 2020.
Developed in conjunction with Stephen Spencer + Associates, the Guest Charter is distributed to staff and stakeholders in the organisation, outlining their vision, mission and values.
It provides a guide to maintaining high standards in the visitor experience and has been extremely well received throughout the organisation.
Blenheim Palace is a World Heritage site, home to the Dukes of Marlborough and the birthplace of Sir Winston Churchill.